We are very proud of the quality we give to our products and services we provide and the consumer loyalty that pursues because of it. If, for any reason, you are not entirely satisfied with your purchase, we will be happy to help you with it. We will assist you in an exchange of your product or a refund, whichever is preferred. To be eligible to make a return, your purchased item must be in the original packaging, and the same condition as when you received it, with all the tags and labels attached. You have 30 calendar days to return the item from the date you received it.
Please be advised that shipping charges are non-refundable.
For any additional questions, please contact us at +1 (904) 549 96 12 or e-mail info@activeonyx.com and we will provide further instructions.